Oftentimes a client isn’t particularly savvy in the technicalities of what you do and may not really understand what they are looking at. Therefore it is important that when you present your work that you explain what is what and why you have done things a certain way. Don’t get too technical; try to relate things back to them,...
It is a hard balance to find when a client gives your work criticism and there are two golden rules to live by: Detach yourself from your work and take criticism constructively This is easy to say but hard to do. Nonetheless you should always be working at it and remember oftentimes you will be surprised when a client...
When you are going for a meeting, attending a briefing or just visiting a client, make sure you are on time, *every* time. Running late for a meeting says that you might run late for a deadline with just the same ease. Even if your client is always late, don’t let the habit spread to you. Ideally you should...
Particularly when your workload is high and you find yourself dancing from one job to another, things like billing and chasing payments can seem less important than meeting deadlines. But remember that you are in business and the only way you get paid is through your invoicing. Here are two things you can do to help you stay on...
Whenever I’ve hired a freelancer, my biggest concern has been getting in touch with them at critical times. With an employee you know exactly where they are – in your office, and when they are there – during business hours. This affords some level of comfort for when a rush job or critical change comes in. A freelancer on...
